Are there any Citizens banks in Michigan?
Yes, like many major financial institutions that manage large volumes of consumer credit products, Synchrony Bank does receive customer complaints. Public records from the Better Business Bureau (BBB) indicate that the bank has had thousands of complaints filed against it over the past several years. Specifically, in the most recent three-year period, there were over 8,000 total customer complaints registered, with approximately 2,700 of those being resolved or closed within the past 12 months. These complaints typically cover a wide array of issues common in the consumer credit sector, such as disputes regarding billing inaccuracies, confusion over credit terms, issues with account management, or difficulties navigating customer service inquiries. While these figures represent a fraction of the millions of accounts managed by Synchrony, they highlight the importance for consumers to carefully review their statements and terms of service regularly.